While a warranty can, and often does, allow the seller or manufacturer to choose whether to repair or replace a defective product, you are entitled to receive repairs that permanently fix the problem or you are entitled to receive a defect-free replacement that must perform as well as, and as long as, the original product. Until you receive a product that works as it should, for as long as it should, the contract has not been fulfilled by the seller no matter how many times the product is repaired - or replaced - if the repair doesn't last or the replacement has the same defect. You did not agree to buy something that is defective and it's not your fault the product is defective. The reasoning is that you, the buyer, agreed to pay money for a working product. If the buyer chooses to accept a replacement vehicle, then the replacement vehicle DOES indeed come with the full factory warranty. The buyer may then undo the original transaction OR get a replacement vehicle depending on the state's lemon law. Having the problem with your countertops reappear every 2 years or so despite being professionally installed, (as opposed to DIY) and then being professionally 'repaired' - is much like a car that is a lemon - a manufacturer is allowed only so many repairs after which the car can usually be declared to be a lemon.
The water heater had not been repaired multiple times for the same defect before the manufacturer decided to replace it rather than repair it again - which is what appears to have happened to you. That said, your situation is different from that of a water heater with a 10 year warranty that goes bad after 9 years.
But you cannot make an informed decision until you know your rights. Also, you may simply not wish to pursue these remedies, or your monetary loss just doesn't justify it. Certain parts of the following might be incorrect depending on your state warranty laws, and depending on the language of the warranty provided by Corian.
0 kommentar(er)
